Responsible Gambling – Tools & Support for UK Players

Gambling should be entertainment, never a way to make money or solve problems. If it stops being fun, stop – and get free, confidential help.

Free help in the UK

  • National Gambling Helpline – 0808 8020 133 (England and Scotland), free, 24 hours a day.
  • Wales – 0808 2819 265.
  • GamCare – gamcare.org.uk, support and counselling.
  • BeGambleAware – begambleaware.org, advice and treatment services.
  • GamStop – gamstop.co.uk, self-exclusion from UK-licensed gambling sites.

Important: GamStop does not cover True Fortune

True Fortune is not in the UK Gambling Commission register and does not take part in GamStop. If you have self-excluded with GamStop, you can still open an account at True Fortune. To protect yourself:

  • use GamStop and gambling-blocking software on your devices;
  • ask your bank to block gambling transactions;
  • if you have an account at True Fortune, ask its support team for self-exclusion – its responsible gaming page says this, deposit limits and a break of up to six weeks are available on request.

Signs it may be time to stop

  • spending more than you planned, or chasing losses;
  • borrowing money or using money meant for bills;
  • hiding your gambling from others;
  • feeling anxious or low about gambling.

Age

Gambling is only for adults. True Fortune's own terms require players to be 25 or older.